Shipping & Delivery
There for you (almost) every day
Delivery | Time | Supplier | price / per package | Desired date selectable |
tuesday to friday | 7h - 19h | Planzer | CHF 9.90 | yes |
tuesday to friday |
7h - 12h | Planzer | CHF 20.00 | yes |
tuesday to friday |
7h - 10h | Planzer | CHF 25.00 | yes |
saturday | 7h - 10h | Post | CHF 18.00 | yes |
The delivery price is calculated per main product, as each bouquet, for example, has to be packed individually for transport.
Small gifts can be sent together with the bouquet in the same box.
Larger gifts from the gift sets category require separate dispatch.
For example, funeral wreaths must all be packaged and dispatched individually.
Who helps us to dispatch the goods?
The shipping companies we use are Planzer and Swiss Post, as both have the densest delivery network in Switzerland and Liechtenstein and deliver reliably and punctually five working days a week. Both have proven themselves through strong partnerships with many companies that offer their goods over the Internet. This makes them the right choice for us too.
What's more, all parcels are sent to you or your favourite person in a climate-neutral way by offsetting emissions.
What time do you deliver?
Our flowers are freshly hand-tied by our own team of florists and delivered reliably five days a week from Tuesday to Saturday. So reliable that you can usually even spontaneously place an order by 5pm for the next working day. Unfortunately, delivery is not possible on Sundays and public holidays, but our shipping costs are amazingly low at just CHF 9.90 per consignment!
Important note: Our delivery may be extended by a reasonable amount of time, for example by one working day, in the event of delivery problems. The shipping company commissioned by us will visit the delivery address once between 7:00 and 19:00 on the day of delivery. Unfortunately, it is not possible to limit the delivery time.
Not there? Dont worry!
Our partners deliver within the booked time slot and make one delivery attempt. If nobody is at home, the delivery person will try to leave the parcel in a safe place at the delivery address. If this is also not possible, Swiss Post will leave a collection slip and the parcel can be collected from the nearest branch. Planzer tries to contact the customer by telephone.
How do the flowers arrive?
You can rest assured that your floral delights will arrive fresh to you or your favourite person. We will pack your bouquet securely and send it on its way well cared for.
Important note!
Unfortunately, there can always be small delays in shipping, even if our partners deliver 98% on time the next day. There are many different delivery obstacles on rail and road that can cause a delay, such as accidents, traffic jams, weather conditions, etc., so the delivery may be reasonably extended by one day.
Payment
How secure is payment at Flower24?
We treat your data as strictly confidential. We use state-of-the-art security software to encrypt all your personal data and protect it from misuse. So your purchase at Flower24 remains secure.
Detailed information on data encryption:
Both credit card numbers and bank details are protected against misuse. Thanks to the modern SSL (Secure Socket Layer) security software, unauthorised persons have no access to your personal data. SSL encrypts your details before you send your order to us over the Internet.
SSL is currently the most modern security system on the Internet. It is therefore also used by many banks for online banking. Of course, we will continue to use the latest security standards in the future to ensure optimum protection of your personal data.
What payment methods does Flower24 offer?
With us you pay conveniently and securely
- by invoice (Klarna)
- by PostFinance
- by credit card
- by PayPal
- by Twint
- by invoice (Klarna)
- by PostFinance
- by credit card
- by PayPal
- by Twint
Credit card
We accept MasterCard, VISA and American Express credit cards. Simply enter your credit card details after placing your order. If you pay by credit card, the amount will be debited immediately. Your data will only be used to pay for the order and will not be stored by us. You will receive the invoice separately by e-mail after your order has been dispatched.
PayPal - speed and security in the foreground
PayPal you can pay for your online purchases easily, quickly and securely.
- Simple: Pay with just 2 clicks, without entering bank or credit card details
- Fast: The seller receives the money within seconds
- Secure: Your bank and credit card details are not disclosed to third parties
- Simple: Pay with just 2 clicks, without entering bank or credit card details
- Fast: The seller receives the money within seconds
- Secure: Your bank and credit card details are not disclosed to third parties